The configurator group has some typical questions about adding new options. Please make sure your ticket covers the essentials.
Does the new option have a part number?
Where does it fit in with the existing configurator questions?
Does the new option change the behavior of any other parts or logic?
Is there an additional cost?
Should it be on the product's Price Page?
Is the Product Manager aware of this new option?
Is it also available for other models or similar products?
If selected, should this option create verbiage on the customer's quote document?
Will the sales quoting team know what to do when the new options appears in the configurator?
Does anything need to show up on the customer Sales Order if selected?
Does the production floor know what to do when the new options appear on the Sales Order?